Consumer Lending Program

The Consumer Lending Program is a specialized training course aimed at equipping aspiring professionals with the practical skills and domain expertise required to succeed in India’s rapidly growing retail lending and microfinance sector.

The program focuses on developing strong competencies in credit appraisal, customer profiling, loan disbursement, KYC verification, collections, and regulatory compliance. Participants gain hands-on experience in micro and consumer lending operations typically conducted by banks, NBFCs, and microfinance institutions (MFIs).

Delivered by experienced faculty and industry practitioners, this program prepares candidates for frontline and backend roles, ensuring they can contribute to financial inclusion and business growth from Day One.

• Deep understanding of micro and consumer loan products
• Training in customer onboarding, creditworthiness assessment, and documentation
• Practical knowledge of KYC, loan origination, and collection process
• Exposure to field-level and digital lending operations
• Career-ready certification with placement support

1. Introduction to Lending in BFSI Sector
2. Types of Micro & Consumer Loans
3. Customer Onboarding & Credit Profiling
4. Loan Origination, Processing & Disbursement
5. KYC Norms, Compliance & Recovery Guidelines
6. Field Visit Protocols & Digital Lending Tools
7. Communication, Sales & Documentation Skills
8. Soft Skills & Interview Preparation

• 12th pass / Graduates (any stream)
• Age: 20–30 years
• Willingness to work in field or branch-based lending roles
• Strong communication & interpersonal skills
• Interest in customer-facing banking or finance careers

• Loan Officer – Microfinance / Consumer Lending
• Credit Assistant / Field Officer
• Collection Executive
• Telecalling & Loan Processing Executive
• Customer Relationship Associate

Employment opportunities with leading NBFCs, MFIs, FinTech companies, and private sector banks.

1. Visit: www.excelabridge.com
2. Fill out the online application form
3. Pay the course fee: ₹2,000 + GST
4. Attend the 05-day Virtual training at EXCELABRIDGE Academy of BFSI
5. Complete assessment & receive certificate
6. Get job placement support in top lending institutions